Tag Archives: Steve Reed

Lambeth Council: Capita contract

Kaye Wiggins reports from Lambeth Council

Last night’s council meeting was a much calmer affair than a previous meeting,  when protesters stormed the chamber and forced the councillors out.

There was a handful of quiet observers and the evening ran to a tight schedule, finishing after just an hour and 20 minutes.

Still, an important decision was passed: the council’s cabinet approved a plan to give a contract worth around £60m over 10 years to the services company Capita. The contract is to provide the council’s revenue collection (which includes council tax collection) and telephone customer services.

The Lib Dem councillor Alex Davies was quick to point out that Capita already ran Lambeth’s council tax collection. He pointed to that day’s front-page London Evening Standard article, which said Lambeth had more uncollected council tax than any other London borough, and asked whether it was a good idea to give the company any more responsibility.

Davies also said the plan meant jobs would be moved to Southampton. “This is untold upheaval, without notice,” he said.

“Staff were told about the decision by email, out of office hours. That’s not a nice email to find in your inbox. It’s no way to treat staff,” he said.

But Labour councillors were keen to point out the benefits. Councillor Pete Robbins said it would mean a £500,000 increase per year in council tax revenue if targets were met, and said Capita had agreed to create 40 apprenticeships as part of the contract.

The council leader, Steve Reed, described the contract as “an improved service at a reduced cost with community benefits.”

The new contract aims to save £10m over 10 years: a big sum, but still just a tiny fraction of the £79m the council must save this year alone.

Also at the meeting…

The council approved a new carbon management plan for its buildings. Under the plan, individual council departments will be responsible for their own energy budgets.

The council approved a new Local Implementation Plan for transport, which it will submit to Transport for London. The plan includes measures to improve conditions for cyclists and pedestrians in Lambeth.

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Lambeth Council Scrutiny Committee

Kaye Wiggins reports from last night’s Overview and Scrutiny Committee at Lambeth Council – councillors, parent governors and church representatives meet to publicly hold Lambeth’s decision-makers to account

Lambeth’s policing, schools, housing, care services and back-to-work programmes will be protected from the council’s £79m in spending cuts, council leader Steve Reed told councillors last night.

At a meeting of the council’s scrutiny committee, Reed said the council must save £79m over the next three years because of cuts in its funding from central government. It would announce its final plans for doing this on 23 February, he said.

Reed said he had identified the five areas as priorities that needed to be sheltered from spending cuts.

In practice, he said, this meant the council would make sure there were 100 extra police officers on the beat in 2011/12. It would retain its funding for police community support officers, targeted youth services and support for victims of domestic violence, he said.

Reed also said the council would not change its eligibility criteria for care services and would protect funding for schools, housing and employment services.

“We have saved £24m through efficiency savings,” he said. “To do this we have hollowed out our back office so much that there must be a risk about our ability to deliver frontline services.”

“We can’t protect all vulnerable people, but we’ve chosen to protect the most vulnerable people.”

Reed confirmed that the council would not cut the pay, sick leave and holiday entitlements of council staff. “It is not worth being aggressive with our staff when they are already going through immense pain,” he said.

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‘Lambeth Life’ – a co-operative council paper?

If you’re going to turn the council co-operative, you may as well turn the paper that represents it co-operative too, right? Over at her own blog, @kayewiggins has been speaking to Steve Reed, Labour Leader of Lambeth Council, about his plans to hand over more editorial control of council freesheet ‘Lambeth Life‘ to residents who want to get involved. It’s an interesting idea but, as ever, it’s not quite clear just how much editorial control that will mean. Perhaps the council should stop pretending that ‘Lambeth Life’ is anything but a council paper and support residents who want to start an independent local paper or magazine over which they would have full editorial control.

Kaye’s blog post is here.

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Reporting from the town hall…

Guest blogger Kaye Wiggins, journalist for Third Sector magazine, reports from last night’s co-operative council meeting

About 70 residents gathered in a warm, crowded room in Lambeth town hall last night to discuss the co-operative council plans.

During the two-and-a-half hour question and answer session with council leader Steve Reed, almost all of those that asked questions said they welcomed the idea, at least in theory. But they raised concerns about how it would work in practice.

One of the biggest concerns was how the council would make sure the whole local community had its say about the plans. “I know most of the faces here,” said a lady on the front row. “We’re always here; we’re always debating with the council. There are a lot of other people in the borough. We need to get to the grass roots.”

Reed said the public consultation on becoming a cooperative was the biggest the council had ever held. He said there would be surveys, roadshows, public meetings and – surprisingly – random vox pops outside tube stations during rush hours to ask local people what they thought.

He also said the co-operative idea was not just a way of coping with the 25 per cent cut the council will make to its overall spending in the next four years.

He said involving local people in providing public services would make the services more responsive to the community’s needs. He stopped short of saying which services would be provided in this way, but said housing would be “an extremely interesting area to look at”.

One resident voiced a concern that seems likely to be repeated as the consultation goes on. “I already co-operate with the council by paying my taxes,” she said.

But maybe we should take heart from a suggestion made by councillor Jackie Meldrum, who said there could be “some kind currency to be a reward system” for residents that helped the council to deliver its services.

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“Citizens'” Commission…

…is in fact made up of Cllr Steve Reed (Lambeth Council Leader), Cllr Paul McGlone and Cllr Jackie Meldrum (Deputy Leader of the Council). All Labour. All already advocates of the Lambeth co-operative council model. They met as the ‘Citizens’ Commission’ to consider the proposals last week. Not exactly your average ‘citizen’. This is what Lambeth Council posted on the Co-op Council Facebook page on Friday in response to a question about who sits on the Commission:

“Thanks for your query. To confirm, the commission members who met on Wednesday were Councillor Steve Reed, Councillor Paul McGlone and Councillor Jackie Meldrum. Future commission sessions will be attended by these three councillors and a range of other local and national stakeholders. We’ll update this facebook page, we will be tweeting and Councillor Reed will be updating his blog with more details of who will be attending as future commission sessions take place.”

Lord knows who ‘local and national stakeholders’ are – residents? businesses? more council members?  Will local residents be able to apply to take part in the next meeting? Can we see the minutes of the last meeting? … This is not a very promising start to the new ‘open’, co-operative council, is it?

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The Co-op Council

The front page of the White Paper, published yesterday

Lambeth Council finally published its draft White Paper on the co-operative council yesterday. You can download it here, read @Jason_Cobb‘s fine analysis here and contribute to the Lambeth wiki page here. There are still some questions to be cleared up, namely who on earth is on the Citizens’ Commission? Will it, as I first thought, include citizens or is it just a commission of council advisors who talk to citizens through so-called ‘community engagement’ events? Has it been chosen already? The announcement is somewhat confusing: “A Citizens’ Commission is being set up” – so a work in progress then? Oh no, it’s “meeting for the first time today”. What was the selection process? And what will its role actually be, since the White Paper seems to somewhat pre-empt the findings of any commission? The paper even comes up with the questions it thinks the Commission should consider.

Lambeth have embraced social media this time around, but although a wiki, twitter hashtag (#lambethcoop) and a Facebook group are all very well, only a small proportion of Lambeth residents are likely to log onto to Twitter, wiki or even Facebook in order to add their views to the mix. The ‘community engagement’ (what a terrible phrase) events will remain vital.

Whatever it may be, the Commission Report is due for October, in time for the launch of the Co-Operative Council in April 2011.

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Lambeth Co-operative Council

Now the election’s over and the dust is settling, we can get into the swing of things. So look out next week for the publication of Lambeth’s proposals for a co-operative council on Wednesday 26 May. Apparently it will challenge Cameron’s ‘Big Society’…Steve Reed’s description of how they differ isn’t very enlightening though:

Our model differs from the Tories’ Big Society because while they want to roll back state, we want to change the role of the state, creating a new settlement between the citizen and public services with more power and control handed to local people.  Our model empowers people to get on and make the changes they want to see in their local area, building better services and a stronger civic society at the same time.”

Am I being stupid in not being able to recognise the clear differences yet? This is how ‘The Guardian’ explains the Con-Lib ‘Big Society:

The new Tory-Liberal Democrat coalition today unveiled a “big society” programme intended to “take power away from politicians and give it to the people”

[…] The plans include introducing a national citizen service programme for 16-year-olds, reforms to the planning system to give communities more control over developments, letting public sector workers form cooperatives and giving the public access to government data.”

And who will be in the new ‘Citizens’ Commission’? It will be set up this Wednesday to consult local people on the proposals already chosen by the council.  Steve Reed’s homepage announced earlier this year  that the Commission was to be set up way back in March “and give a final report no later than June”, but that deadline is unlikely to be met now.

Here’s hoping for some more detail on Wednesday, but I think this is going to be a matter of ‘wait and see’ over the much longer term.

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Interview: Steve Reed, Leader of Lambeth Council

Steve Reed

Don’t be surprised if you read through the reports on Conservative manifesto policies and get a sudden sense of deja-vu. ‘Mutualism? Public sector co-ops? Collective strength? Where have I heard it all before?’, you might think. Well, that would be almost exactly one month ago, when Lambeth Labour launched its plans for the ‘John Lewis’ council amid much publicity. The Tories and Labour seem to be swapping policies around like FA Cup player stickers at the moment. ‘Mutualism’ might just become one of the buzzwords of the election and Steve Reed, leader of Lambeth Council, is the man fronting the Labour brand.

Reed has one hell of a job. Lambeth is the second largest inner London borough and the 19th most deprived borough in England. But he is experienced – he has been a councillor of Brixton Hill for twelve years – and he is confident about his plans to improve the area. Let’s start with the John Lewis council, or the ‘cooperative council’, as he prefers to term it.  This was launched as a creative solution to the inevitable cuts to all council funding after the election. “Councils are generally working on the assumption that it will be about 15-20%, which is a lot of money. When you’re facing cuts like that, there is only a limited number of things you can do.” The Tories have gone for the ‘easy Council’ in Barnet, with bogstandard services to all and the possiblity to top-up if you have the money. That doesn’t seem fair on those who are most needy and yet most unable to pay.

Reed believes he has found a better way: involving people in the running of their services with the possibility of financial recompense later on. He cites some co-operative schemes already running in Lambeth – the Lilian Baylis community centre and Freshview, which provides resources to clear derelict land and has allowed residents in Josephine Avenue to set up their own community garden.  “It works really well. People have a real sense of ownership and people sometimes for the first time know the names of their neighbours. All of that for a lower cost than if the council had come in and done it itself without those other benefits.” Reed believes that if the same values are applied more widely across the borough, there will also be better services  and “more community empowerment” costing less money. His future plans include community trust schools, “where the community has an ongoing relationship with the school as an alternative to the academy model.”

Co-operative intentions haven’t always worked in Lambeth, as the Lambeth Living experience has proved. I put to him that it could become a way of passing on accountability; “It’s not passing the buck at all”, Reed insists. “It’s not the case that people have not wanted this. We could do a Freshview every week there is so much demand.” What happens if the co-operative services start to fail? At what point does the council step in? “What we must never do is de-professionalise services. If for instance any school under whatever form of ownership sinks below a minimum standard then it will remain the right of the local authority to step in. That’s very important, because you can’t allow people to have a sub-standard education.”

The John Lewis council still has a way to go in a very short space of time. First, a commission of experts and users will publish a white paper and identify areas to pilot the model. Part of that will be a public consultation, although Reed is cagey on exactly when it will take place – @Jason_Cobb blogged today that it will be after the election, which means that voters won’t know exactly what they’re voting for in May. “We’d want the commission to come back with the first set of proposals by July so that we can roll them out from September. We’ll learn from the pilots and be able to apply them more widely to other areas.”

Funnily enough, the area where Reed admits to the most problems during his Lambeth tenure is where an ALMO – a semi-cooperative model – is in charge: housing.  He doesn’t blame the cooperative model for the problems and, of course, he does his best to take the blame off Labour.”There were already deep-rooted problems to do with the management of the housing service that go back years. Then the new IT system for Lambeth Living was implemented badly, so a lot of the data about leaseholders, vacant homes and repairs suddenly were no longer on the data systems. The work for that data system was done under the Liberal Democrats. The IT system has now been sorted out.”

Reed admits it’s a big challenge to improve housing even with the IT problem fixed, but is confident enough to say it will be sorted within 18-24 months: “At the moment 10,000 of the ca. 30,000 council homes don’t meet minimum government standards. We’re due a quarter of a billion pounds from the government to bring it all up to minimum standards. Then there’s the other side of the challenge, which is giving tenants a better day-to-day service. That means better repairs, re-letting vacant homes faster, and issuing bills to leaseholders accurately and on time.” An admission that Lambeth Living hasn’t gone quite as planned is implicit in the Lambeth Labour manifesto, giving the ALMO 12 months to improve or else.

It is difficult to interview any politician in the run-up to the election. Reed was certainly in campaign mode – the implication was often that Labour can do no wrong and it’s all the fault of the Lib Dems. Having said that, he is articulate and sure of his argument.  The debate about to be unleashed on co-operative government could change the way we engage in local government. It doesn’t seem quite right that we are unlikely to have any idea what it will really look like until after the election, but who knows, Lambeth could be at the start of something exciting.

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